Computer Support Services

Besides your actual product or service, your computer system is probably the most essential and valuable asset to your small business.  Cross Systems, Inc. can help maximize the usefulness and effectiveness of your computer for use in your business.  Whether a home-based or commercial office, Cross Systems, Inc. can come to your business location and provide the following services:

Setup and Installation:

For new computer owners, we can set up your system, install your software, and get you started.  Or, we can upgrade existing programs on your computer and add peripheral devices.  Other services include the following:

• Provide consulting services in areas of hardware/software, systems design

• Develop customized business applications using Microsoft Visual FoxPro and COBOL

• Analyze, document and implement office management procedures

• Document procedures for daily operation of software

• Maintenance and support of computer hardware/software, security and networking

Customize Applications:

For the experienced computer user, we can develop special applications specific to your business needs. Examples:

• Design and program application for long-distance telephone billing system

• Design and program application for tracking clients' personal funding for a State Sponsored Monitoring Service

Networking:

To help you share information between multiple computers in your office, we can set up basic networks for as few as two computers.  This way information is always accurate and up to date in your main files.

• Set up security (who has access to what)

• File sharing

• Software licensing and installation for multi-users

• Shared internet access

Basic Websites:

An online presence is almost a necessity in today’s business world.  It is often the first place people look when “shopping” for services or products.  Cross Systems, Inc. can design a single web page or multi-page website for your small business so others know what you have to offer.  Your website will be:

• Visitor friendly

• Clean, simple designs

• Attractive layouts

• Inexpensive

Additional Services:

• Ongoing website maintenance available including corrections and updates to keep your website fresh and relevant

• Hosting by Cross Systems, Inc. optional:  We do all the details of obtaining/registering a domain name, setting up e-mail accounts, publishing and hosting your website